{"id":2593,"date":"2022-06-13T10:47:51","date_gmt":"2022-06-13T13:47:51","guid":{"rendered":"https:\/\/www.fsfx.com.br\/usisaude\/?page_id=2593"},"modified":"2026-04-16T09:16:11","modified_gmt":"2026-04-16T12:16:11","slug":"pesquisa-de-satisfacao","status":"publish","type":"page","link":"https:\/\/www.fsfx.com.br\/usisaude\/pesquisa-de-satisfacao\/","title":{"rendered":"Pesquisa de satisfa\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2593\" class=\"elementor elementor-2593\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5b397a e-flex e-con-boxed e-con e-parent\" data-id=\"e5b397a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cc9e5ae e-con-full e-flex e-con e-child\" data-id=\"cc9e5ae\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c0f5ec elementor-widget elementor-widget-image\" data-id=\"4c0f5ec\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"599\" height=\"589\" src=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2022\/06\/satisfacao.png\" class=\"attachment-large size-large wp-image-4692\" alt=\"\" srcset=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2022\/06\/satisfacao.png 599w, https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2022\/06\/satisfacao-300x295.png 300w\" sizes=\"(max-width: 599px) 100vw, 599px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-160c752 e-con-full e-flex e-con e-child\" data-id=\"160c752\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fac06e elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"2fac06e\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2025\u00a0\u2013 ANS<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c019f elementor-widget elementor-widget-text-editor\" data-id=\"c3c019f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div data-olk-copy-source=\"MessageBody\">Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<\/div><div>A Pesquisa de Satisfa\u00e7\u00e3o com os benefici\u00e1rios da Usisa\u00fade foi realizada pela empresa 121 Labs de acordo com os crit\u00e9rios da Instru\u00e7\u00e3o Normativa DIDES n\u00ba60\/2017 da ANS.<\/div><div>\u00a0<\/div><div>Confira abaixo:<\/div><div><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2026\/04\/IDSS_-_Fundacao_Sao_Francisco_Xavier_Usisaude_2025_2026.pdf\"><b>Resultado da Pesquisa de Satisfa\u00e7\u00e3o Ano Base 2025<\/b><\/a><\/div><div>\u00a0<\/div><\/div><div><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2026\/04\/Parecer_Auditoria_UsiSaude.pdf\"><b>Parecer da Auditoria Independente na Pesquisa de Satisfa\u00e7\u00e3o\u00a0<\/b><\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10d327a e-flex e-con-boxed e-con e-parent\" data-id=\"10d327a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f4ee8f1 e-con-full e-flex e-con e-child\" data-id=\"f4ee8f1\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-2ba8ec8 e-con-full e-flex e-con e-child\" data-id=\"2ba8ec8\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48a4162 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"48a4162\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2024 \u2013 ANS<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52e0a1f elementor-widget elementor-widget-text-editor\" data-id=\"52e0a1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<\/p><p style=\"font-weight: 400;\">A Pesquisa de Satisfa\u00e7\u00e3o com os benefici\u00e1rios da Usisa\u00fade foi realizada pela empresa 121 Labs de acordo com os crit\u00e9rios da Instru\u00e7\u00e3o Normativa DIDES n\u00ba60\/2017 da ANS.<\/p><p><b>Confira abaixo:<\/b><u><\/u><u><\/u><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2025\/04\/IDSS_-_Usisaude_2024_25-1.pdf\" target=\"_blank\" rel=\"noopener\"><b>Resultado da Pesquisa de Satisfa\u00e7\u00e3o Ano Base 2024<\/b><\/a><u><\/u><u><\/u><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2025\/04\/Parecer_Auditoria_UsiSaude.pdf\" target=\"_blank\" rel=\"noopener\"><b>Parecer da Auditoria Independente na Pesquisa de Satisfa\u00e7\u00e3o<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2270158 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"2270158\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2023 \u2013 ANS<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce80fd elementor-widget elementor-widget-text-editor\" data-id=\"2ce80fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<u><\/u><u><\/u><\/p><p>A Pesquisa de Satisfa\u00e7\u00e3o com os benefici\u00e1rios da Usisa\u00fade foi realizada pela empresa 121 Labs de acordo com os crit\u00e9rios da Instru\u00e7\u00e3o Normativa DIDES n\u00ba60\/2017 da ANS.<u><\/u><u><\/u><\/p><p><b>Confira abaixo:<\/b><u><\/u><u><\/u><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2024\/04\/Relatorio-IDSS-Usisaude_2023_24.pdf\" target=\"_blank\" rel=\"noopener\"><b>Resultado da Pesquisa de Satisfa\u00e7\u00e3o Ano Base 2023<\/b><\/a><u><\/u><u><\/u><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2024\/04\/Parecer_Auditoria_UsiSaude.pdf\" target=\"_blank\" rel=\"noopener\"><b>Parecer da Auditoria Independente na Pesquisa de Satisfa\u00e7\u00e3o<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a2d056 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1a2d056\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b8032 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"75b8032\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2022 \u2013 ANS\u200b<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-841c42a elementor-widget elementor-widget-text-editor\" data-id=\"841c42a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<\/p><p style=\"font-style: inherit; font-weight: inherit;\">A Pesquisa de Satisfa\u00e7\u00e3o com os benefici\u00e1rios da Usisa\u00fade foi realizada pela empresa 121 Labs de acordo com os crit\u00e9rios da Instru\u00e7\u00e3o Normativa DIDES n\u00ba60\/2017 da ANS.<\/p><p style=\"font-style: inherit; font-weight: inherit;\"><strong>Confira abaixo:<\/strong><\/p><p style=\"font-style: inherit; font-weight: inherit;\"><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2023\/04\/2506_IDSS_USISAUDE_IDSS_2023-2.pdf\"><strong>Resultado da Pesquisa de Satisfa\u00e7\u00e3o Ano Base 2022<\/strong><\/a><\/p><p style=\"font-style: inherit; font-weight: inherit;\"><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2023\/04\/UsiSaude_Parecer_Auditoria.pdf\"><strong>Parecer da Auditoria Independente na Pesquisa de Satisfa\u00e7\u00e3o<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2efd2cd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2efd2cd\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd611c elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"0fd611c\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\"><span>Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2021 \u2013 ANS<\/span><span><\/span><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83a9685 elementor-widget elementor-widget-text-editor\" data-id=\"83a9685\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<br \/>Realizamos a pesquisa por meio da empresa 121 Labs de acordo com os crit\u00e9rios da instru\u00e7\u00e3o normativa DIDES 60\/2015 da ANS.<\/p><p><span style=\"font-weight: bold;\">Confira abaixo:<\/span><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2022\/08\/2505_IDSS_USISAUDE_Abr_2022.pdf\"><span style=\"font-weight: bold;\">Resultado da Pesquisa de Satisfa\u00e7\u00e3o Ano base 2021<\/span><\/a><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/6\/2022\/08\/Usisaude_II_Parecer-auditoria.pdf\"><span style=\"font-weight: bold;\">Parecer da Auditoria Independente na Pesquisa de Satisfa\u00e7\u00e3o<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-765f005 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"765f005\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e622b9 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"2e622b9\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2020 \u2013 ANS<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-826f3eb elementor-widget elementor-widget-text-editor\" data-id=\"826f3eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<\/p><p>Realizamos a pesquisa por meio da empresa 121 Labs de acordo com os crit\u00e9rios da instru\u00e7\u00e3o normativa DIDES 60\/2015 da ANS.<\/p><p><strong>Confira abaixo:<\/strong><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/4\/2021\/03\/relatorio-pesquisa-satisfacao-2020.pdf\"><strong>Resultado da Pesquisa de Satisfa\u00e7\u00e3o Ano base 2020<\/strong><\/a><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/4\/2021\/04\/parecer-pesquisa-satisfacao-2020.pdf\"><strong>Parecer da Auditoria Independente na Pesquisa de Satisfa\u00e7\u00e3o<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7821e0d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7821e0d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2d5a1a elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"f2d5a1a\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2019 \u2013 ANS<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37271ab elementor-widget elementor-widget-text-editor\" data-id=\"37271ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<\/p><p>A Usisa\u00fade realizou a pesquisa por meio da empresa 121 Labs de acordo com os crit\u00e9rios da instru\u00e7\u00e3o normativa DIDES 60\/2015 da ANS.<\/p><p><strong>Confira abaixo:<\/strong><\/p><p><a 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elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"659a0fe\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Pesquisa de satisfa\u00e7\u00e3o dos benefici\u00e1rios 2018 \u2013 ANS<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7edc9d3 elementor-widget elementor-widget-text-editor\" data-id=\"7edc9d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com o objetivo de aumentar a participa\u00e7\u00e3o do benefici\u00e1rio na avalia\u00e7\u00e3o da qualidade dos servi\u00e7os oferecidos pelas operadoras de planos de sa\u00fade, a ANS (Ag\u00eancia Nacional de Sa\u00fade Suplementar) incluiu a Pesquisa de Satisfa\u00e7\u00e3o de Benefici\u00e1rios de Planos de Sa\u00fade como um dos crit\u00e9rios para o Programa de Qualifica\u00e7\u00e3o das Operadoras (PQO).<\/p><p>A Usisa\u00fade realizou a pesquisa por meio da empresa Expertise de acordo com os crit\u00e9rios da instru\u00e7\u00e3o normativa DIDES 60\/2015 da ANS.<\/p><p><strong>Confira abaixo:<\/strong><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/4\/2021\/04\/relatorio-pesquisa-satisfacao-2018.pdf\"><strong>Resultado da Pesquisa de Satisfa\u00e7\u00e3o Ano base 2018<\/strong><\/a><\/p><p><a href=\"https:\/\/www.fsfx.com.br\/usisaude\/wp-content\/uploads\/sites\/4\/2021\/04\/parecer-pesquisa-satifacao-2018.pdf\"><strong>Parecer da Auditoria Independente na Pesquisa de 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[&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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